Why are My Emails Landing in Spam? Tactics to Reach the Inbox and Your Subscribers #Webinar

Please join me and eLearning University this Thursday at 2PM EST for a primer and discussion on email deliverability and what travel and tourism email marketers need to know, and do, to reach their customers. eLearning University provides live and recorded tourism webinars to individuals, companies, associations, and state tourism departments. They offer a wide range of tourism webinars,... Continue »

Why Adding New IPs Won’t Necessarily Solve Your Complaint Issues

I recently ran into a situation where a client was asking if adding additional IPs would help reduce the “carryover effect” of complaint rates and improve their sending reputation. Here is my response and supporting reasoning, which may be helpful if you find yourself in a similar situation. First of all, let me explain what I mean by a “carryover effect.” A carryover effect in complaints occurs... Continue »

The Best Email I Ever Received – Holiday Edition

Return Path’s Professional Services team is excited to announce the launch of our new blog series –The Best Email I Ever Received! Working as consultants, we spend our days helping clients optimize their email programs for improved deliverability and engagement.  We’re constantly scouring our personal inboxes for great email examples that we can highlight and share and we’ve seen it all from the... Continue »

Happy 15th, Return Path!

Today, Return Path is turning 15. Remember what email was like 15 years ago? Hotmail, the world’s first webmail service, was only three years old and had been acquired by Microsoft two years earlier and boasted a userbase of 30 million. The internet, and specifically email, was becoming an important part of lives allowing people to easily stay in touch with friends and family. In fact, there were... Continue »

Return Path Awarded Patent for Inbox Placement Monitoring

Latest innovation advances email deliverability technology by incorporating multiple data sources to measure consumer brands’ marketing performance NEW YORK - September 30, 2014 - Return Path announced today that it has been awarded a patent for measuring inbox placement--the percentage of email messages delivered to addressees’ inboxes vs. delivered to spam folders or not delivered at all. U.S.... Continue »