Blacklist Basics: The Top Email Blacklists You Need to Know
With over 300 publicly available blacklists, it’s no wonder good senders keep close eyes on their IP and domain activity. Public blacklists are created by large, trustworthy companies, as well as small, independent networks. Since anyone can create a blacklist, they don’t all have the same impact on deliverability. Mailbox providers and filtering companies do not leverage inbox placement on every blacklist. They typically combine data from various public blacklists, as well as data from their own networks, to determine your credibility as a sender.
Email marketers often associate blocking with being blacklisted. It’s important to note that blacklist providers are not the ones blocking your mail—it’s the mailbox provider leveraging your blacklist status that blocks your mail. If a blacklist resulted in a block, focus on the potential causes for the listing. Blacklisting is most often caused by poor list quality and end-user complaints.
There are two types of blacklists: IP address-based and domain-based.
IP-Based: Real-time Black Lists (RBL) and Domain Name Server Black Lists (DNSBL) are lists of IP addresses whose spam status changes in real-time. Mailbox providers check these blacklists to see if the sending server is managed by a sender who allows others to connect and send from their system (open-relays). They also check for known spammers or mailbox providers that allow legitimate spammers to use their infrastructure. The commonly known RBL/DNSBLs include:
- Return Path Reputation Network Blacklist (RNBL): The RNBL is a real-time list of IP addresses that Return Path determines should be blocked by mailbox providers based on the Return Path Provider Network. The blacklist is compiled using a predictive model that analyzes hundreds of variables for each sending IP address. The blacklist scores IP addresses in real-time and incorporates volume, spam traps and complaint sources.
- Sbl.spamhaus.org (SBL): The Spamhaus Block List (SBL) is a database of IP addresses from which Spamhaus does not recommend the acceptance of email. The SBL is a realtime database of IP addresses of spam sources, including known spammers, spam gangs, spam operations and spam support services. Getting delisted from the SBL requires you to develop and execute an action plan to rectify the problem that caused the listing.
- Xbl.spamhaus.org (XBL): The Exploits Bot List (XBL) is a list of known open proxies and illegal third-party exploits used to send spam and viruses. It includes information gathered by Spamhaus and contributing Domain Name System blacklist (DNSBL) operations, such as the Composite Blocking List (CBL).
- Cbl.abuseat.org (CBL): The Spamhaus Composite Blocking List (CBL) is a Domain Name System (DNS)-based blacklist of email services suspected of sending spam as a result of a virus or malware infection. The CBL gets its data from large Simple Mail Transfer Protocol (SMTP) mail server installations, most of which are large spam traps. The CBL offers an easy self-removal option here.
- SpamCop (SCBL): The SCBL is a spam reporting service that allows recipients of unsolicited bulk email (UBE) and unsolicited commercial email (UCE) to report the IP addresses of spammers. It uses the information to maintain the SpamCop Blocking List (SCBL). The SpamCop reporting tool cannot determine if email reported by users is or is not spam; it can only parse and report email which users give it. SpamCop users can and do make mistakes. Delisting is automatic after 24 hours if spam reports stop.
- Psbl.surriel.com: The Passive Spam Block List (PSBL) lists IP addresses when they send email to a spam trap, the message cannot be identified as non-spam, and the IP address is not a known mail server. They do encourage whitelisting to stay off their list.
- Ubl.unsubscore.com: Lashback’s UBL is a real-time blacklist of IP addresses that sends email to names harvested from suppression files.
- Invaluement: The Invaluement Anti-Spam DNSBL is a compilation of three commercial anti-spam blacklists:
- ivmURI: domains mostly owned by spammers
- ivmSIP: spammy IP addresses either overlooked or not yet listed by Spamhaus, from botnets, elusive snowshoe spammers or black-hat mailbox providers. A black hat sender is a company that sends email to recipients who have not given permission to senders to send to them.
- ivmSIP/24: IP address ranges or subnets where spam-sending patterns have been detected
Domain Based: URI Real-time Blacklists (URI DNSBL) are lists of domain names that appear within the email body. This blacklist will look for the URLs within the body of the email to see if it contains a domain identified as a source of spam. The most commonly used URI DNSBLs include:
- Dbl.spamhaus.org: The Spamhaus DBL is a real-time database of domains found in spam messages. These domains are typically website domains, which include spam domains, sources, and senders, known spammers and gangs, and phishing, virus, and malware-related sites.
- URIBL: The URIBL is a list of domains they identified as being used in spam email. While they have several public lists, the most common list that can result in delivery issues is the black.uribl.com which has a goal of zero false positives. The list updates frequently as new data is received, so delisting can occur automatically. The domain owner may also request removal once registered with the URIBL.
- SURBL: SURBL is a list of website domains that have appeared in unsolicited messages. The domain owner may request removal by conducting an initial lookup and following removal instructions here.
Any good sender’s reaction to a blacklisting is to request removal immediately. Note that this can often harm more than help. If a sender continuously requests removal without making the necessary changes, they run the risk of having all further requests automatically rejected. For more information on blacklists, Check out Blacklists: The Ulitmate Guide.
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About Nicole Niemiec
Nicole Niemiec is an Technical Account Manager at Return Path. She enjoys sorting through deliverability data and working through email marketers' top challenges. On the weekends you'll find Nicole soaking up every ounce of sunshine at the beach or on the city streets. Connect with her on LinkedIn.