Testing, Testing 1, 2, 3

Posted by Tom Sather on

Who doesn’t want their emails to make a splash? Unless you’re an email savant, however, you might debate about what to send. While you can take chances, an easier and more effective method is to ask your audience. And although you can, and should, outright ask your subscribers what they want in the form of preference centers, this won’t help you with the little details that can make or break an individual campaign. For help with the little things, start performing split tests with your emails.

Where to start If you’re beginning to get into testing and want to know where to start, look to these five areas:

From Address:
Very few businesses give any thought into testing the from address, even though it’s the first thing subscribers look at when deciding whether to open an email. There’s no perfect type of from address to use, so consider testing options like a branded from address (your company name or product), an actual name of a person (somewhat typical for B-to-B emails, but this can backfire, which is why we’re testing) or maybe a unique name for your newsletter. Some brands do a combination of personal name and brand name to boost opens.

The rest of this article can be viewed on eMarketing & Commerce 


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About Tom Sather

Email data and deliverability expert Tom Sather has worked with top-tier brands to diagnose and solve inbox placement and sender reputation issues as a strategic consultant with Return Path. As the company’s senior director of research, Tom is a frequent speaker and writer on email marketing trends and technology. His most recent analysis of new inbox applications’ effects on consumer behavior was widely cited across leading business media outlets including the Financial Times, Ad Age, and Media Post.

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